Crimson
CRM & Relationships

One connected place.Every relationship in context.

Bring people, companies and their history together, so your team can move from finding information to meaningful follow-up.

Contacts & Companies

People and businesses, connected.

Manage contact and company records with associated notes, tasks and opportunities. Keep the details behind a relationship close to the work they inform.

Contact context
People, contact details and associated company information.
Related work
Notes, tasks and opportunities linked to customer records.
AI-Powered Relationship Intelligence

Assistance where you work.

Where enabled for your workspace and permissions, request an AI record brief or conversation summary, or use on-demand assistance to prepare outreach. Writing suggestions and proposed actions remain yours to review; AI does not independently contact customers.

Conversations & Relationship History

Carry the conversation forward.

Review linked communications and recorded interactions alongside relationship details. Connected mailbox history, notes and follow-up work help you understand what happened before deciding what comes next.

Communication context
Customer conversations associated with CRM records.
A shared history
Recorded notes and activity, visible according to workspace access.
Connected Platform

Context that travels with your team.

Use relationship records alongside Engage, campaigns and performance reporting. Trust, simplicity, speed and intelligence guide a connected workflow—not another disconnected list.

Explore Engage